Know Your Numbers is a preventive health program designed by HII to help you better understand your health and risk for disease. Learning your health numbers is the first step in prioritizing your health. The Know Your Numbers program is established by HII and administered by QuadMed. All program requirements are at the direction of HII.

The Know Your Numbers program requirements include a:

• Health Check Survey

• Biometric Health Screening

Both program requirements must be completed by March 31, 2025. For additional program details, please refer to the FAQ document below.

HELPFUL RESOURCES

For assistance, contact:

228.205.7687 (Gautier) | 757.327.4169 (Newport News) | hiiwellness@quadmedical.com

HOW TO TAKE ACTION

Click the links below to jump to step-by-step instructions on how to complete each requirement of the Know Your Numbers program.

GET & STAY HEALTHY

Check out the links below to learn what the biometric values mean, how you can evaluate and address your current well-being and work with an HII Family Health Center BeWell for Life coach or RDN, and what BeWell for Life programs are available.

SIGN UP FOR A MYCHART ACCOUNT

A QuadMed MyChart account is required to schedule your Know Your Numbers Biometric Health Screening AND to access Wellness Online.

step 1:

Click the MyChart Sign Up button at the top of the page.

step 2:

Fill out all the information to confirm your identity and click SUBMIT.

step 3:

Check your email for a message from patientsupport@quadmedical.com and click the button in the email.

step 4:

Confirm your identity and click NEXT.

BACK TO TOP

Scheduling Instructions

Appointments for biometric health screening events near your worksite and at the Family Health Center can be scheduled in MyChart using the following instructions:

step 1:

Log in to or sign up for MyChart at the top of the page.

Click here for further instructions on signing up for MyChart.

step 2:

Once logged in to MyChart, click on Menu.

step 2B:

Under Wellness, select Health Screenings.

step 3:

On the Health Screening page, select Go in the Schedule Appointment box.

step 4:

From the Calendar view, scroll to your preferred month using the arrow buttons on the top right or look for your desired screening location. CLICK ON YOUR PREFERRED TIME SLOT. To see ALL available dates, times and locations for a day, CLICK + MORE.

step 5:

Review the event details and click SCHEDULE to make your appointment.

step 6:

Once your appointment is scheduled, you will see it in the Schedule Appointment box on the Health Screenings page.

Please Note: You can cancel your appointment by selecting CANCEL at the bottom of the appointment detail.

BACK TO TOP

Complete Your Health Check Survey

The Health Check Survey is a set of questions that will help you identify health risks and tailor your wellness experience. Questions address topics such as prevention, nutrition, exercise, emotional health, safety, tobacco and alcohol use. To download a copy of the instructions, click here.

RETURNING USERS

(Individuals who have a QuadMed MyChart account and who created a Wellness Online account previously)

Accessing Wellness Online via the Personify Health app

If you have accessed Wellness Online via the app in the past, please follow these steps:Ensure that your app has been updated to the Personify Health app

Open the Personify Health app and enter the username/email that you used to create your account on the Wellness Online platform
NOTE: This may or may not be your MyChart username/email
Upon entering your username, you will be automatically redirected to QuadMed MyChart
NOTE: If you are not redirected, try an alternative email address
Login to QuadMed MyChart using your MyChart username and password
Once logged in, tap the HII Wellness Online icon at the top of the page. You will be redirected to the Wellness Online platform.

NOTE: If you are asked to provide a password or organization name after you enter your username/email in the Personify Health app, you will need to follow the steps below to establish your Wellness Online account on desktop before you can access the platform via the app.

Accessing Wellness Online on desktop

The Wellness Online platform must be accessed via your QuadMed MyChart account.

From your phone or desktop/laptop computer, use this link to login to MyChart
Once logged in, click the HII Wellness Online icon at the top of the page. You will be redirected to the Wellness Online platform. See image below.

NEW USERS

Create your QuadMed MyChart account

Visit mychart.myquadmedical.com/MyChart/signup.
Enter your information to confirm your identity.
Check your email for a message from mychartsupport@quadmedical.com.
Follow the instructions in the email.
Confirm your identity again and complete your registration.

Need additional support?
Email patientsupport@quadmedical.com or call 888.417.1001

Create your Wellness Online account

You need to have a QuadMed MyChart account to access Wellness Online.
Sign in to your QuadMed MyChart and select “Wellness Online” from the top menu.
Read and complete the agreements, enter your information, and create your account.

NOTE: Account creation is not currently available through the MyChart or Personify Health mobile apps. Create your account via web browser (Chrome (preferred), Edge or Safari) on your desktop or mobile device. After your account has been created, you can access Wellness Online through the MyChart or Personify Health mobile apps

COMPLETE YOUR HEALTH CHECK SURVEY

You can complete the Health Check Survey on the Personify Health app or on your desktop/laptop.

Sign into Wellness Online and access the Health Check Survey by hovering/clicking on HEALTH and then select SURVEYS.

Once complete, you will receive your health score and the results. If you completed the survey in a previous program year, you will see historical results as well.

You can download a copy of your score and results to share with your provider or health coach. You also have the opportunity to re-take it at any time.

Health Check Survey Instructions

The Health Check Survey is one of two requirements needed to complete the Know Your Numbers program. It is accessible through Wellness Online. To download a copy of the instructions, click here.

step 1:

Log in to or sign up for MyChart at the top of the page.

Click here for further instructions on signing up for MyChart.

step 2:

If you have already setup your Wellness Online account, skip to Step 4.
To set up your NEW Wellness Online account this year for the first time, create your account using a web browser (such as Chrome (preferred), Edge or Safari) on your desktop or mobile device to access Wellness Online. After your account has been created, you can access Wellness Online through the MyChart or Personify Health mobile apps.

step 3A:

Set up your Wellness Online account. Review and acknowledge the agreement page. Click NEXT.

step 3B:

Enter the requested information using your preferred email address. The time zone should be selected for the state that you reside in. Once complete, click CREATE MY ACCOUNT.

step 3C:

You are now ready to access your account at any time from your browser. Click on Take Me There and then click the X to close the pop-up.

step 4A:

Complete your Health Check Survey. You can complete the Health Check Survey on the app or on your desktop/laptop. Click START NOW to begin.

step 4B:

You can also access the survey by clicking on HEALTH and then SURVEYS.

step 4C:

Once complete, you will receive your health score and the results. You have the option to download your results if preferred.

noteS:

If you begin the Health Check Survey and are unable to finish, you can pick up where you left off the next time you sign in. All questions must be answered to complete the Health Check Survey and earn credit toward the Know Your Numbers program. If you need assistance logging in or creating a new account, contact QuadMed Patient Support at patientsupport@quadmedical.com or 888.417.1001

BACK TO TOP

COMPLETE PROVIDER HEALTH SCREENING FORM

Don’t forget the form! Download the Provider Health Screening Form below and take it with you to your provider. If you live in New York or California, please select the specific form for your state. All other states should use the All Other States Form.

All Other States California Form New York Form

All pages of the form must be filled out and signed prior to submission. Once completed, submit all pages of the form to QuadMed.

EMAIL to kynproviderforms@quadmedical.com NOTE: Form should be sent in pdf or jpg format only
Fax to (414) 622-3802
Mail or drop off at a HII Family Health Center

HII Family Health Center

Attn: Know Your Numbers Program

4500 Washington Ave.

Newport News, VA 23607

HII Family Health Center

Attn: Know Your Numbers Program

2105 Old Spanish Trail

Gautier, MS 39553

BACK TO TOP

Check Your Status Instructions

You can check your progress in the Know Your Numbers program at any time through Wellness Online to see what requirements still need to be completed, or to confirm that you have completed the program.

To download a copy of the instructions, click here.

step 1:

Log in to or sign up for MyChart at the top of the page.

If you need assistance logging in or creating a new account, contact QuadMed Patient Support at patientsupport@quadmedical.com or 888.417.1001.

step 2:

Once logged in to MyChart, access Wellness Online from the shortcuts header at the top of the homepage or from the Wellness section of Your Menu.

step 3A:

Check your program completion status.

Hover over the HOME icon and then click on REWARDS. On the Rewards page, scroll down to the Know Your Numbers section.

step 3B:

The KYN program is one program made up of two actions. When both actions are complete, this section will read 1/1.

In the Complete Biometric Health Screening and Health Check Survey section, you will see a check mark next to the action you have completed. When both actions are completed, it will show 2/2 for Complete Biometric Health Screening and Health Check Survey. Please be sure to monitor your status frequently throughout the KYN program until both actions are complete.

step 4A:

View your health screening results

Hover over the HOME icon and then click on STATS. On the Stats page, scroll down to the Know Your Numbers section.

• Weight – Click here to see your weight and BMI

• Blood pressure – Click here to see your systolic and diastolic blood pressure readings

• Cholesterol – Click here to see your total cholesterol, LDL, HDL and Triglyceride readings

• A1C – Click here to see your A1C result

PLEASE NOTE: It can take up to 10 days FROM THE DATE OF RECEIPT for your information to be fully processed IN WELLNESS ONLINE.

note:

It may take up to two weeks after your completed health screening for the completion status to be reflected in Wellness Online.

BACK TO TOP

HOW-TO VIDEOS

Check Your

Completion Status

Schedule Your

Screening

Complete Your

Health Check Survey

BACK TO TOP

Need additional help with Wellness Online? Send us an email!

HIIWellness@quadmedical.com

If your hire date falls between	You must complete the KYN program by	To avoid surcharge beginning
July 1, 2024 and Sept. 30, 2024	March 31, 2025	July 1, 2025
Oct. 1, 2024 and June 30, 2025	March 31, 2026	July 1, 2026

HELPFUL RESOURCES

HOW TO TAKE ACTION

GET & STAY HEALTHY

SIGN UP FOR A MYCHART ACCOUNT

step 1:

step 2:

step 3:

step 4:

Scheduling Instructions

step 1:

step 2:

step 2B:

step 3:

step 4:

step 5:

step 6:

Complete Your Health Check Survey

RETURNING USERS

NEW USERS

COMPLETE YOUR HEALTH CHECK SURVEY

Health Check Survey Instructions

step 1:

step 2:

step 3A:

step 3B:

step 3C:

step 4A:

step 4B:

step 4C:

noteS:

COMPLETE PROVIDER HEALTH SCREENING FORM

Check Your Status Instructions

step 1:

step 2:

step 3A:

step 3B:

step 4A:

PLEASE NOTE: It can take up to 10 days FROM THE DATE OF RECEIPT for your information to be fully processed IN WELLNESS ONLINE.

note:

"We'll keep you well; and if you get sick, we'll take care of that too." - Harry V. Quadracci

If you are new to HII’s medical plan, you will automatically receive the $600 annual KYN discount on your medical premium when you enroll. This savings will continue for a period based on your hire date (see below), allowing you an opportunity to complete the requirements:

1.800.888.8932

"We'll keep you well;
and if you get sick,
we'll take care of that too."
- Harry V. Quadracci