Hampton City Schools Health & Wellness Center is a full-service health center that provides exclusive access to convenient, high-quality, affordable health care.

The center is operated by QuadMed, a third-party health and wellness vendor and nationwide leader in onsite health care with 30 years of experience in providing workplace health care.

2238 Todds Lane
Hampton, VA 23666

The Hampton City Schools’ (HCS) health center is open to all full-time, part-time and job share employees, as well as spouses and dependents (ages 6 and up) covered by an HCS medical plan.

No. Use of the health center is completely voluntary and confidential.

No, the provider you visit is completely your choice. You can make the center your primary source of health care and make the QuadMed provider your PCP, or you can continue to see your current PCP and use the center whenever it is convenient for you.

Monday-Thursday: 7 a.m. – 6 p.m. ET
Friday & Saturday: 8 a.m. – 1 p.m. ET

Preventive visit cost:

• Free for all full-time, part-time, and job-share employees
• Free for spouses and dependents (ages 6 and up) on any HCS medical plan

Non-preventive visit cost:

• Free for employees on the Choice POS or Signature POS medical plans
• $15 for employees on the CDHP Equity POS medical plan
• $15 for employees not on an HCS medical plan
• $15 for spouses and dependents (ages 6 and up) on any HCS medical plan

The goal of the health center is to provide every patient with a positive experience. One of the keys to achieving this goal is making sure there is little to no wait time for anyone, by maintaining scheduled appointment times.

We prefer you make an appointment ahead of time; however we know that illness is never predictable. We will always attempt to honor your urgent needs when possible.

How can I schedule an appointment?
• Visit myquadmed.com/Hampton
• Call 757.315.8100
• Download the MyChart app

Appointment times vary depending on symptoms. We have appointments available in 15-, 30-, 45- and 60-minute time frames to accommodate your needs.

Primary Care | QuadMed (myquadmed.com)

The health center offers a range of basic lab services, including urinalysis, strep throat screening, pregnancy testing, and cholesterol, glucose, potassium and thyroid checks. You can also bring in orders from outside providers and have that lab work done at the health center.

Visiting the onsite health center is no different than going to a regular doctor’s appointment. You would handle time off requests and time reporting or schedule flexing the same way as you would for an offsite appointment.

• Full primary care services conveniently located right at work
• Same-day appointments for last-minute health concerns
• A website and secure patient portal for scheduling appointments online and secure messaging with your provider
• QuadMed uses MyChart, which allows seamless communication between the health center staff and providers in the community

If the external service provider is on the Epic electronic medical record (EMR) system, the health center provider will have access to your records and can use this information in providing your care.

An acute care visit provides immediate attention for symptoms such as a sore throat, fever or cough. A preventive visit is meant to avoid a future illness by methods such as an annual physical.

The health center providers will be able to prescribe medications, but you will need to pick them up from the Hampton City Schools Pharmacy or your preferred pharmacy.

The health center will also provide pre-employment screenings, annual work physicals and assessments for the transportation department, drug and alcohol screenings, and biometric screenings (full-time employees only).

When additional expertise is needed for your care, your QuadMed provider will work with you and your health plan to make the best specialist referral. After you see the specialist for your care, your QuadMed provider and the specialist will work together to ensure your health care needs are covered.

Please follow standard emergency procedures and contact 911 as appropriate.

The health center is run independently from Hampton City Schools. All information related to your personal health is kept highly confidential and is no different than information stored at an offsite health center.

Only general reporting information is provided to Hampton City Schools for the purposes of understanding how people are using the health center and the types of services that best meet the needs of employees.

Confidentiality is vital in a health care setting, and health care providers are held to strict patient confidentiality rules. All patient medical information will be maintained in the strictest confidence and is not accessible to your employer. Your health information is also protected by the 1996 federal Health Insurance Portability and Accountability Act, or HIPAA.

One-on-one wellness coaching is among the most effective approaches in helping people make and sustain lifestyle improvements. Coaching focuses on:

• Developing long-lasting healthy behavior changes
• Encouraging you to take responsibility for your health and wellness
• Helping you find what motivates you to live a healthier lifestyle

Wellness coaching is comprehensive and customized.  The wellness coach will help you develop a vision and action plan so that you can make lasting changes.

• Weight management
• Stress management
• Time management
• Improved sleep
• Healthy eating
• Physical activity
• Tobacco cessation
• Goal setting and motivation
• Risk factor modification for elevated cholesterol, blood pressure, or blood sugar

No. All visits with the wellness coach are FREE and you may meet with them an unlimited number of times.

The initial appointment typically lasts 60 minutes while all follow-up visits last between 15-30 minutes.

Whether you are referred by your QuadMed Provider, or choose to self-refer, you may schedule an appointment with the wellness coach by calling the health center 757.315.8100, or via MyChart.