QuadMed Everywhere brings your doctor to you with convenient access to nationwide virtual primary care for Quad health plan participants ages 18 and up.
Better yet – all visits are FREE through the end of year!
We’re bringing your doctor to you!
WHOLE-PERSON
PRIMARY CARE
Our unique approach to primary care addresses urgent needs and chronic conditions with a focus on prevention, to not only get you healthy, but to keep you healthy.
WHEN AND WHERE
YOU NEED IT
Services are available Monday through Friday from 8 a.m. to 5 p.m. regardless of where you live. Established patients can also reach a doctor 24/7 for follow-up questions from a previous visit.
COMING TO YOUR
STATE IN 2023
Services will be available to Quad health plan participants ages 18 and up by the end of 2023. Check the map below to see if QuadMed Everywhere is currently available in your state.
See if your state has access to QuadMed Everywhere!
Click your state to learn about the virtual care available to you.
Don’t have access yet? You will soon!
We’re rolling out across all 50 states by the end of 2023. Check back to see when your state is ready.
For states that do not currently have access to QuadMed Everywhere, Live Health Online powered by Anthem can connect you with a health care provider for acute care needs 24/7.
Check back on this page to see when your state is available to access QuadMed Everywhere, which provides you with full primary care services and a personalized health care experience.
Frequently Asked Questions
Do you currently have a QuadMed primary care provider (PCP)?
Select one to view specific questions and answers
Ready to experience QuadMed Everywhere?
There are two ways to schedule.
Frequently Asked Questions
Yes, I have established care with a QuadMed primary care provider
Your provider at a QuadMed health center can see you in-person and through virtual visits as long as you are in the same state at the time of your visit. QuadMed Everywhere doctors are unique because they are licensed in all 50 states. That means if you are traveling outside of your home state and have a health need, you can access a QuadMed Everywhere doctor for help. They will be able to see your medical record and your regular QuadMed primary care provider will be aware of the visit as well.
Yes. After you schedule an appointment to establish care with the QuadMed Everywhere doctor of your choice, you can update the primary care provider information in your medical record or let the team know and we can update your chart for you.
You can call us 24/7. The QuadMed Everywhere care team will assess your symptoms and determine the right care plan tailored to your individual condition and needs. Depending on the severity of your symptoms, you may need an in-person appointment or evaluation in an Emergency Department. Our expert team will guide you through every step, making sure you get the care you need, exactly when you need it. Quad also offers LiveHealth Online for assistance with time-sensitive and/or new health concerns after hours.
All of our providers are part of the QuadMed team. Your medical records will be available to the care team whether you are having a health center or virtual visit. Your QuadMed Everywhere doctor can help coordinate your care whether at a QuadMed health center or resource in the community.
Due to state licensure restrictions for health care providers, your QuadMed primary care provider may not be able to help you with new medical concerns when you are traveling out of your home state. Your provider can counsel you on existing medical conditions you have, but new concerns may need to be supported by a provider licensed to practice in the state in which you are calling from. QuadMed Everywhere doctors are unique because they are licensed in all 50 states.
No, I have not yet established care with a QuadMed primary care provider
General Questions
Virtual care allows you to consult with a health care provider through video or phone calls instead of visiting a health center in person. This way, you can receive medical care conveniently and safely from the comfort of your own home.
Virtual care provides an alternative to in-person visits and offers:
QuadMed’s rigorous security program protects the confidentiality, integrity and availability of patient records whether visits occur in-person or virtually. Virtual visits are securely launched directly through our electronic medical record platform and the MyChart patient portal.
Our care model is based on building relationships, not a series of transactions. QuadMed Everywhere is unique because it prioritizes care with your doctor, not just any doctor. You can schedule appointments with the same doctor every time – someone you have a personal relationship with and who knows your health history. You won’t be starting over from scratch with someone new at every visit. Best of all, your medical history is available to your QuadMed Everywhere doctor, so you won’t have to answer the same questions about your health history at every visit.
Virtual Primary Care Questions
Many of your health care needs can be met through a virtual visit with your provider. The QuadMed care model offers ample visit time so the provider can review your current health concerns, medical history, medications, and your health and wellness goals. If your doctor determines in-person care is needed, our team will help you locate the needed care and coordinate each step along the way.
A care coordinator on our QuadMed Everywhere team will help you find the care you need and manage each step in the process. Through our national partnership with Quest Labs, we can schedule appointments seamlessly for lab sites located in communities across the country.
Yes, in most cases. In some situations, depending on the medication, lab work may be required first.
You can call us 24/7. The QuadMed Everywhere care team will assess your symptoms and determine the right care plan tailored to your individual condition and needs. Depending on the severity of your symptoms, you may need an in-person appointment or evaluation in an Emergency Department. Our expert team will guide you through every step, making sure you get the care you need, exactly when you need it. Quad also offers LiveHealth Online for assistance with time-sensitive and/or new health concerns after hours.
QuadMed Everywhere, and other virtual health programs, are NOT intended to handle medical emergencies. If someone is experiencing a medical emergency, they should call 911 or go to the nearest emergency room.
MyChart Questions
Free downloads of the MyChart app are available for Apple and Android devices. If you need assistance setting up your MyChart account, contact our QuadMed Everywhere team at 800.888.8932.
We offer free orientation sessions with a member of our QuadMed Everywhere team. We can help you create a MyChart account, show you how to use our system, and even help you schedule your first visit! Call us at 1.800.888.8932 today to schedule.
If you need assistance with your MyChart account, contact QuadMed Patient Services by emailing patientsupport@quadmedical.com or calling 888.417.1001.
You can schedule an appointment through the MyChart patient portal or by calling 1.800.888.8932.
Troubleshooting tips
Here are a few troubleshooting steps to try:
MyChart allows you to schedule and start a virtual visit with a QuadMed health care provider. It also provides additional features that help you to manage your health completely online.
Click the buttons below to log in or to sign up
if you don’t already have an account.
Download the MyChart app!
Good news! QuadMed Everywhere is available in your state!
Monday through Friday
8 a.m. to 5 p.m.
Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.
There are two ways to schedule.
Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.
QuadMed Everywhere is not currently available in your state, but is coming soon!
Until then, LiveHealth Online is available for your virtual care needs. Powered by Anthem, Live Health Online connects you with a doctor for acute care 24/7.
You can also call QuadMed for additional assistance.
Monday through Friday from 7 a.m. to 6 p.m.