Welcome Virtual Visit FAQs Members!
Welcome Members!

Save time by signing up for MyChart and completing all the required steps prior to your appointment.

START HERE IF YOU ARE A NEW MYCHART USER

  • Visit myquadmed.com to access to MyChart

  • Click SIGN UP NOW – If you have an activation code, enter it. If you don’t have an activation code follow the steps below.

  • Click SIGN UP ONLINE – Fill out all the information to confirm your identity and click SUBMIT

  • Check your email for a message from patientsupport@quadmedical.com and click the button in the email
  • Confirm your identity and click NEXT
  • You now have the ability to schedule and complete your virtual visit.

START HERE IF YOU ARE AN EXISTING MYCHART USER

  • Visit myquadmed.com to access to MyChart

  • Log in with your user name and password.

If you don’t have a MyChart account, please return to STEP 1.

  • Click SCHEDULE AN APPOINTMENT

  • Select your visit reason.

  • Select VIRTUAL VISIT as your preferred visit type

  • Select the provider, date and time for your visit

  • eCheck-in online prior to your visit
    to update health information

eCheck-In must be completed before you can begin your visit.

  • Click BEGIN VIDEO VISIT

  • Click JOIN CALL

TIPS FOR A SUCCESSFUL VIRTUAL VISIT

  • Be sure to sign up for a QuadMed MyChart account.
  • Find a quiet, comfortable space where you won’t be interrupted.
  • Make sure you have strong Wi-Fi or wired internet connection.
  • If using a mobile phone, make sure you have a strong cell signal and your battery is charged.
  • Position your camera at eye level for the best interaction with your provider.
  • Choose a well-lit area with minimal background distractions.


Download the QuadMed MyChart App

"We'll keep you well;
and if you get sick,
we'll take care of that too."
- Harry V. Quadracci

MyChart allows you to schedule and start a virtual visit with a QuadMed health care provider. It also provides additional features that help you to manage your health completely online.

Click the buttons below to log in or to sign up
if you don’t already have an account.

Download the MyChart app!

QuadMed Everywhere is not currently available in your state, but is coming soon!

Until then, LiveHealth Online is available for your virtual care needs. Powered by Anthem, Live Health Online connects you with a doctor for acute care 24/7.

You can also call QuadMed for additional assistance.
Monday through Friday from 7 a.m. to 6 p.m.

1.800.888.8932

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.