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Emotional

Support

Connection

THE EMOTIONAL SUPPORT CONNECTION MAKES IT SIMPLE TO SPEAK WITH A LICENSED THERAPIST FOR A VARIETY OF LIFE'S CHALLENGES REGARDLESS OF INSURANCE.

MORE CONVENIENT

In person and virtual session options allow you to receive care where you’re most comfortable.

MORE ACCESSIBLE

We’ll put you in touch with a professional licensed therapist within 5 days.

MORE AFFORDABLE

All sessions are free for those on a Quad CORE plan. For those on an HDHP plan, virtual sessions are free and in-person sessions are just $45 through 2023.

All employees and families have access to in-person or virtual licensed therapists.

To make an appointment, call the Emotional Support Connection.

414.566.6080
FIND A LICENSED THERAPIST IN YOUR STATE

What to expect from your emotional support connection session.

Mental health is just as important as physical health, and no one should ever feel ashamed for seeking help. If you are unfamiliar with counseling, we’ll guide you through the experience so you will know what to expect and feel more comfortable taking this first step.

Your conversation will be kept in the strictest confidentiality. This is a special, unique type of conversation in which you can say exactly what you feel, in total honesty, without worrying that you’re going to hurt someone’s feelings, damage a relationship, or be penalized in any way. Anything you want—or need—to say is okay.

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QuadMed’s Emotional Support Connection visits can be conducted virtually or over the phone. During your first session, your therapist may ask:

• What brought you to therapy?

• What are your symptoms?

• What do you feel is causing stress in your life?

Your therapist may also inquire about your history, including your childhood, education, relationships (family, romantic, friendships), current living situation, and any substance abuse. At this time, you are welcome to ask questions that you may have about the treatment process and talk about your own expectations for it.

By the end of your first session, you and your therapist will come to an agreement about the length of your treatment, methods to be employed, and patient confidentiality.

Your treatment plan will be developed to serve as a roadmap for future sessions. In general, you’ll meet again to discuss what’s been happening since your last session and any progress you’ve made toward your Emotional Support Connection goals.

Your therapist may give you homework to complete during or after a session and he or she will invite you to share feelings about the assignments, such as where you may have gotten frustrated, stuck, or off-track.

When you’ve met your treatment goals and both you and your therapist feel you’re in a healthy place, you may have a conversation about discontinuing sessions. Your therapist will discuss ongoing support and resources with you.

Remember: Therapy is not a set timeline, and everyone has their own path to healing.

We get it. Talking to people about how you feel isn’t exactly a walk in the park.

At QuadMed, we’ve removed cost, access and other major barriers to ensure the support you need is always within reach. And to empower you to feel good talking about and managing your emotional health.

Counseling sessions can help to build solutions for emotional health conditions or long-term needs, including:

  • Substance abuse and addiction
  • Marriage and relationship stress
  • Anxiety and depression
  • Adolescent mental health disorders
  • Stress and panic
  • Personality and mood disorders
  • Parenting and family stress
  • Grief and loss
  • PTSD
  • Domestic abuse
  • LGBTQIA+ affirmative
  • And more

Learn More

Employee Assistance Program (EAP)

Learn More

Outpatient Behavioral Health Therapy

Learn More

Substance Use Disorder (SUD) Counseling

We make it simple to get the support you need.

Schedule an appointment where you’re most comfortable.

In person, if you have access to a QuadMed health center, or virtually from the comfort of home.

You’ll receive ongoing support and a plan to move forward.

A personalized treatment plan will be made to serve as a road map toward achieving your personal goals.

We’ll empower you to achieve lasting results and help you thrive.

Giving you the tools to maintain your results as you progress through your emotional health journey.

To make an appointment, call the Emotional Support Connection.

414.566.6080
FIND A LICENSED THERAPIST IN YOUR STATE

How are you feeling?

Checking in with yourself has been shown to have positive benefits for your emotional health.
Take a moment to complete this self-assessment to determine if you could benefit from help from a professional.

TAKE SELF-CHECK QUIZ

behavioral HEALTH MYTH VS FACT

MYTH

Mental health problems are uncommon.

FACT

In 2001, the World Health Organization (WHO)Trusted Source estimated that “1 in 4 people in the world will be affected by mental or neurological disorders at some point in their lives.” Currently mental disorders are among the leading causes of ill health and disability worldwide.

MYTH

Addiction is a lack of willpower.

FACT

Researchers found that a lack of willpower was not the deciding factor when it came to beating addiction. Recovery is dependent on developing strategies to preserve willpower by controlling the environment.

MYTH

People with mental health conditions cannot work.

FACT

It is true that someone living with a particularly severe mental health condition might be unable to carry out regular work. However, the majority of people with mental health issues can be as productive as individuals without mental health disorders.

MYTH

Children don't experience mental health problems.

FACT

Even very young children may show early warning signs of mental health concerns. These mental health problems are often clinically diagnosable, and can be a product of the interaction of biological, psychological, and social factors. Half of all mental health disorders show first signs before a person turns 14 years old, and three quarters of mental health disorders begin before age 24.

MYTH

Mental health problems are permanent.

FACT

A mental health diagnosis is not necessarily a “life sentence.” Each individual’s experience with mental illness is different. Some people might experience episodes, between which they return to their version of “normal.” Others may find treatments — medication or talking therapies — that restore balance to their lives.

MYTH

Therapy and self-help are a waste of time.

FACT

Treatment for mental health problems varies depending on the individual and could include medication, therapy, or both. Many individuals work with a support system during the healing and recovery process.

MYTH

Having a mental illness means you are “crazy.”

FACT

It means you have an illness with challenging symptoms — the same as someone with an illness like diabetes. While mental illness might alter your thinking, destabilize your moods or skew your perception of reality, that doesn’t mean you are “crazy.” It means you are human and are susceptible to sickness and illness.

MYTH

Post-Traumatic Stress Disorder (PTSD) is only a military man’s disease.

FACT

Anyone can have PTSD. A rape or sexual assault victim, a domestic abuse victim, a survivor of a natural disaster, someone who’s suffered a loss or even a person who did not face any violence or physical threats themselves directly, but happened to witness someone else who did.

BEHAVIORAL HEALTH RESOURCES

Alabama

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.


Tivica Fortune, LPC, PhD
Virtual

Arkansas

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Arizona

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

California

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.

Hannah Ware, LMFT, CCT

Colorado

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Connecticut

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

District of Columbia

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Delaware

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Florida

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Georgia

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.

Iowa

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.


Deborah Perry, MSW, LCSW
Virtual

Idaho

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.

Hannah Ware, LMFT, CCT

Illinois

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.

Walt Nunnally MA, NCC, LCPC, CADC
Virtual

Indiana

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Kansas

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Kentucky

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Louisiana

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.


Brandon Williams, MA, NCC, LPC-S
Virtual

Massachusetts

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Maine

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Michigan

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Minnesota

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.


Deborah Perry, MSW, LCSW
Virtual

Mississippi

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Montana

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Nebraska

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.


Karen Gustafson, MS, NCC, LIMHP
Virtual

Nevada

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.

Hannah Ware, LMFT, CCT

New Hampshire

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

New Jersey

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

New Mexico

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.

Kacey Kim, LMSW, ATR-P
Virtual

New York

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.

Cynthia Aronson, LCSW-R
Virtual

North Carolina

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

North Dakota

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Ohio

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Oklahoma

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Oregon

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Pennsylvania

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.


Jacqueline Gower, LPC
Virtual

Rhode Island

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

South Carolina

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Tennessee

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Texas

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.


Brandon Williams, MA, NCC, LPC-S
Virtual

Utah

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Virginia

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Vermont

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

West Virginia

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.


Deborah Perry, MSW, LCSW
Virtual

Washington

Behavioral Health Services coming soon to your area. In the meantime, call the Emotional Support Connection at 414.566.6080 to find out what services are available now.

Wisconsin

Please call the Emotional Support Connection at 414.566.6080 to make an appointment with a counselor.


Joyce Frison, LCSW, CSAC, ICS
Sussex | West Allis


Carrie Kelsey, LCSW, CSAC
Sussex


Scott Piper, LCSW, CEAP
Sussex | West Allis


Karen Ruscher, MS, LPCIT, SACIT
Sussex | West Allis


Jacqueline Buerger, LPC
Lomira

EMPLOYEE ASSISTANCE PROGRAM (EAP)

EAP delivers problem assessment and brief counseling designed to help employees and family members find solutions to varied personal and family problems. These may include, but are not limited to,

  • Emotional and mental health and well-being
  • Maintaining a healthy lifestyle
  • Successful communication
  • Alcohol and drug abuse
  • Relationship issues
  • Legal concerns
  • Financial concerns
  • Dependent adult care
  • Childcare needs
  • Everyday concerns and resources

Employees and their dependents receive up to six sessions per presented problem. It is also NOT required to carry Quad or Anthem insurance to utilize the EAP service.

OUTPATIENT BEHAVIORAL HEALTH THERAPY

Outpatient Therapy provides clinical therapeutic services to employees and their dependents with identified mental health or substance abuse diagnosis. This service is designed to meet the specific mental health needs of the identified client as they relate to their diagnosis.

Outpatient therapy includes psychoeducational activities/interventions designed to assist the person with the reduction of symptoms that impact their daily lives.

Number of sessions are determined by severity of presenting problem and progress made with treatment plan. These sessions can included 1:1 as well as couple and family counseling.

Substance Use Disorder (SUD) Counseling

QuadMed counselors provide support to individuals struggling with the abuse of alcohol and other drugs.

  • Evaluation
  • Intervention
  • Outpatient individual and group therapy
  • Family counseling
  • Short-term crisis counseling
  • Relapse prevention/recovery

MyChart allows you to schedule and start a virtual visit with a QuadMed health care provider. It also provides additional features that help you to manage your health completely online.

Click the buttons below to log in or to sign up
if you don’t already have an account.

MYCHART LOGIN
MYCHART SIGNUP

Download the MyChart app!

QuadMed Everywhere is not currently available in your state, but is coming soon!

Until then, LiveHealth Online is available for your virtual care needs. Powered by Anthem, Live Health Online connects you with a doctor for acute care 24/7.

You can also call QuadMed for additional assistance.
Monday through Friday from 7 a.m. to 6 p.m.

1.800.888.8932

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

1.800.888.8932

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

LEARN MORE

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.