Emotional Support Connection | Quad

Emotional Support Connection

Available to Quad employees and families, the Emotional Support Connection makes it simple to speak with a licensed therapist for a variety of life’s challenges – regardless of insurance.

We’ve removed cost, access and other major barriers to ensure the emotional support you need is always within reach.

MOST VISITS
ARE FREE

All sessions are free for those on a Quad CORE health plan. For those on an HDHP plan, virtual sessions are free and in-person sessions are just $45 through 2023.

APPOINTMENTS IN DAYS
NOT WEEKS

Speaking with a therapist can often take weeks, but the Emotional Support Connection connects you with a licensed therapist within 5 days.

VIRTUAL VISITS
AVAILABLE

Virtual visits allow you to receive care where you’re most comfortable. In-person sessions are also available at select QuadMed health centers.

In-person and virtual visits are available for whatever you’re facing.

Substance abuse and addiction
Marriage and relationship stress
Anxiety and depression
Adolescent mental health disorders
Stress and panic
Personality and mood disorders

Parenting and family stress
Grief and loss
PTSD
Domestic abuse
LGBTQIA+ affirmative
And more

All employees and families have access to in-person or virtual licensed therapists.

Call the Emotional Support Connection to make an appointment.

ADDRESS YOUR STRESS

Don’t let stress interfere with your goals. The Address Your Stress virtual group wellness program is designed to give you the tools to take inventory of your stressors and find balance across all areas of your life.

Schedule:

Mondays at 12pm CST:

Jeremy Plunkett – Jackie Buerger

Tuesdays at 12pm CST:

Jeremy Plunkett – Scott Piper

Wednesdays at 9:00am CST:

Stacey Reichenbacker – Karen Ruscher

Wednesdays at 12pm CST:

Rose Tubbs – Amanda Ortt

Thursdays at 12pm CST:

Lynley Lapp – Derek Bowers

Personalized support is just a phone call away.

STEP 1

Call the Emotional Support Connection at 414.566.6080

STEP 2

We’ll connect you with a licensed therapist within 5 days

STEP 3

You’ll receive confidential support and a path forward

We’re with you every step of the way.

Mental health is just as important as physical health, and no one should ever feel ashamed for seeking help. If you are unfamiliar with therapy, we’ll guide you through the experience so you will know what to expect and feel more comfortable taking this first step.

Click below to learn more about what you can expect during your:

First session

Depending on your location, therapy sessions can be conducted in person or virtually. During your first session, your therapist may ask:

What brought you to therapy?
How are you feeling?
What do you feel is causing stress in your life?

Your therapist may also inquire about your history, including your childhood, education, relationships (family, romantic, friendships), current living situation, and any substance abuse. At this time, you are welcome to ask questions that you may have about the treatment process and talk about your own expectations for it.

By the end of your first session, you and your therapist will come to an agreement about the length of your progress plan, the goals you hope to achieve through therapy, and the confidentiality of each session.

Follow-up sessions

Your individualized plan will be developed to serve as a roadmap for future sessions. In general, you’ll meet again to discuss what’s been happening since your last session and any progress you’ve made toward your emotional health goals.

Your therapist may give you homework to complete during or after a session and he or she will invite you to share feelings about the assignments, such as where you may have gotten frustrated, stuck, or off track.

Last session

When you’ve met your emotional health goals and both you and your therapist feel you’re in a healthy place, you may have a conversation about discontinuing sessions. Your therapist will discuss ongoing support and resources with you.

It’s important to remember that therapy is not a set timeline, and everyone has their own path to healing.

How are you feeling?

Checking in with yourself has been shown to have positive benefits for your emotional health.

Take a moment to complete this self-assessment to determine if you could benefit from help from a professional.

Learn more about the resources available to you.

The Emotional Support Connection is made up of three behavioral health resources. Depending on your emotional needs, location and insurance coverage, we’ll connect you with the one that’s best for you.

Employee Assistance
Program (EAP)

QuadMed Behavioral
Health Therapy

Substance Use Disorder (SUD) Counseling

All you have to do is call. We’ll take care of the rest.

No-cost virtual primary care services coming to your state!

QuadMed Everywhere brings your doctor to you with convenient access to nationwide virtual primary care for Quad health plan participants ages 18 and up.

Better yet – all visits are FREE through the end of 2024!

ADDRESS YOUR STRESS

Schedule:

We’re with you every step of the way.

How are you feeling?

No-cost virtual primary care services coming to your state!

"We'll keep you well; and if you get sick, we'll take care of that too." - Harry V. Quadracci

1.800.888.8932

"We'll keep you well;
and if you get sick,
we'll take care of that too."
- Harry V. Quadracci