Welcome Hampton Members!
Welcome Members!

Welcome to Wellness Online, a personalized platform to help you connect to your health and
well-being goals. Small changes lead to big results.
Get started today!

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INTRO TO MYCHART

What’s MyChart?

MyChart is QuadMed’s patient portal. With MyChart, you can access your medical record, schedule appointments, have video visits, request medication refills, view lab results, message your care team, and access Wellness Online.

Why do I need a MyChart account?

While you don’t have to have a MyChart account to use the health center, it does make it easier to manage all your health care needs. All your information is stored in one confidential, convenient place. Plus, you can manage family member’s accounts with one login. MyChart is required to access Wellness Online.

What if I already have a MyChart account with another provider?

If you receive care from another provider who also uses MyChart, your health records can be linked between both parties using the “Link My Accounts” feature, making it even easier to co-manage all your needs. You still need to create your QuadMed MyChart account before you can connect your records or access Wellness Online.

How do I create my QuadMed MyChart account?
  1. Visit mychart.myquadmedical.com/MyChart/signup.
  2. Enter your information to confirm your identity.
  3. Check your email for a message from mychartsupport@quadmedical.com.
  4. Follow the instructions in the email.
  5. Confirm your identity again and complete your registration.

Need additional support?
Email patientsupport@quadmedical.com or call 888.417.1001

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CREATING YOUR Wellness Online ACCOUNT

What is Wellness Online?

QuadMed’s Wellness Online is an enhanced digital platform with tools to help you get active, eat healthier, improve mental health and more. Plus, Wellness Online makes it easy to track your points and progress in the Hampton City School Wellness Incentive program.

How do I use Wellness Online?

Wellness Online is designed so you can personalize your experience. You can connect your account to an activity tracker or another well-being app to easily share health data and set your topics of interest to make your experience focus in on what matters to you most.

  • Browse the available activities on your desktop or in the mobile app.
  • Complete the well-being activities that are right for you and track them in Wellness Online.
  • Accrue points and get rewarded! 
How do I set up my Wellness Online profile?
  1. You need to have a MyChart account to access Wellness Online.
  2. Sign in to MyChart and select “Wellness Online” from the top menu.
  3. Read and complete the agreements, enter your information, and create your account.

NOTE: Account creation is not currently available through the MyChart or Personify Health mobile apps. Create your account via web browser on your desktop or mobile device.  After your account has been created, you can access Wellness Online through the MyChart or Personify Health mobile apps.

  1. Bookmark Wellness Online on your desktop and/or download the mobile app. Sync your devices (like your mobile phone and/or smart watch) to easily complete and track daily activities (optional).

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Go Mobile with the App

What is the Wellness Online app?

You can access Wellness Online through the Personify Health app (or the Virgin Pulse app until 1/1/25) which is available to download from the App Store or Google Play.

Why should I use the app?

After you’ve created your MyChart and Wellness Online accounts, download the Personify Health mobile app to make it even easier to manage your health on the go. 

How do I use the app?
  1. Open the app and sign in with the email you used to create your Wellness Online account (you do not need to enter a password, even if prompted).
  2. Wait as the single sign-on feature automatically redirects to MyChart and then back to Wellness Online.
  3. Once signed in, you can set and track goals, build healthy habits into your daily routine, and sync with other devices and apps to automatically track your physical activity, calories, and more.

Need additional support?
Email support@personifyhealth.com or call 888.671.9395
(Mon – Fri, 7 a.m. – 8 p.m. ET)

"We'll keep you well;
and if you get sick,
we'll take care of that too."
- Harry V. Quadracci

MyChart allows you to schedule and start a virtual visit with a QuadMed health care provider. It also provides additional features that help you to manage your health completely online.

Click the buttons below to log in or to sign up
if you don’t already have an account.

Download the MyChart app!

Here are the QuadMed Everywhere doctors available in your state!

Carrie Hofstad, PA-C

Virtual Primary Care Provider

Dr. Gerald Maesaka

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

Here are the QuadMed Everywhere doctors available in your state!

Dr. Brigg Barsness

Virtual Primary Care Provider

Dr. Gerald Maesaka

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

Here are the QuadMed Everywhere doctors available in your state!

Dr. Brigg Barsness

Virtual Primary Care Provider

Carrie Hofstad, PA-C

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

Here are the QuadMed Everywhere doctors available in your state!

Dr. Brigg Barsness

Virtual Primary Care Provider

Carrie Hofstad, PA-C

Virtual Primary Care Provider

Dr. Gerald Maesaka

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

QuadMed Everywhere is not currently available in your state, but is coming soon!

We’re working to bring QuadMed Everywhere to all 50 states.
Check back soon to see if your state has access
.

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

QuadMed Everywhere will be available
in your state beginning Friday, March 1!

Scheduling and patient care will open on March 1.
Check back in February to schedule your first appointment!

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

QuadMed Everywhere will be available in your state beginning Friday, September 1!

Scheduling and patient care will open on Friday, September 1.
Check back then to schedule your first appointment!

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

Good news! There’s a QuadMed licensed therapist in your state!

Call the Emotional Support Connection to schedule an appointment.

Carrie Hofstad, LSC
Licensed Therapist

QuadMed Everywhere is not currently available in your state, but is coming soon!

We’re working to bring QuadMed Everywhere to all 50 states.
Check back soon to see if your state has access
.

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.