Welcome West Bend Mutual Insurance Members!
Welcome Members!

CONVENIENT, QUALITY, AND AFFORDABLE HEALTH CARE

CONVENIENT, QUALITY, AND AFFORDABLE HEALTH CARE

WE GO BEYOND JUST PRIMARY CARE

Our model for primary care focuses on wellness and prevention – a concept referred to as proactive, evidence-based medicine, and an approach that’s proven to benefit overall health.

PRIMARY CARE

Our health care providers offer and treat the following and more.

• Anxiety and depression
• Asthma, diabetes and high blood pressure
• Immunizations
• Lab and screening tests
• Minor illnesses and injuries
• Minor procedures
• Preventive exams and physicals
• Skin conditions

VIEW ALL PRIMARY CARE SERVICES

24/7 Nurse Line

Some health questions just can’t wait.

Our 24/7 nurse line connects you with a QuadMed registered nurse who can give you valuable advice on:

- Home treatment recommendations
- When to see a health care provider
- When to visit the emergency room

The after-hours nurse line is no cost and can give you the peace of mind you need when your health center is closed.

888.417.1001

FREQUENTLY ASKED QUESTIONS

The West Bend Health & Wellness Center is a full-service health center that provides exclusive access to convenient, high-quality, affordable health care.

The center is operated by QuadMed, a third-party health and wellness vendor and nationwide leader in onsite health care with 30 years of experience in providing workplace health care.

The West Bend Health & Wellness Center is open to all West Bend associates, spouses, dependents ages 2 and older, and retirees and their family members younger than 65 covered by West Bend health insurance. Associates not covered by a WBMI plan can access the health center and will be billed directly.

Preventive visits are free. All non-preventive visits for members on the PPO health plan are also free. For those on the HDHP plan will have a small co-pay that varies based on type of services.

Selected medications will be available in the center. Your QuadMed health care provider can also prescribe medications to be filled at your local pharmacy.

The health center offers a range of basic lab services, including urinalysis, strep throat screening, pregnancy testing, and cholesterol, glucose, potassium and thyroid checks. You can also bring in orders from outside providers and have that lab work done at the health center.

No, the provider you visit is completely your choice. You can make the center your primary source of health care and make the QuadMed provider your PCP, or you can continue to see your current PCP and use the center whenever it is convenient for you.

Appointment times vary depending on symptoms. We have appointments available in 15-, 30-, 45- and 60-minute time frames to accommodate your needs.

No. Use of the health center is completely voluntary and confidential.

"We'll keep you well;
and if you get sick,
we'll take care of that too."
- Harry V. Quadracci

MyChart allows you to schedule and start a virtual visit with a QuadMed health care provider. It also provides additional features that help you to manage your health completely online.

Click the buttons below to log in or to sign up
if you don’t already have an account.

Download the MyChart app!

Our health care providers offer and treat the following and more.

  • Aches and pains
  • Allergies
  • Annual exams and physicals
  • Anxiety and stress
  • Asthma
  • Blood pressure, glucose and thyroid checks
  • Cholesterol management
  • Coughs and upper respiratory infections
  • Diabetes
  • Ear and eye infections
  • Flu and cold symptoms
  • Hypertension
  • Immunizations
  • Lab work
  • Minor procedures, such as stitches, stitch removal
  • Muscle sprains and strains
  • Pregnancy testing
  • Removal of skin tags, cysts, moles and warts
  • Screenings, including strep throat, influenza and urinary tract infection
  • Sinus infections
  • Skin conditions
  • Weight management

QuadMed Everywhere is not currently available in your state, but is coming soon!

Until then, LiveHealth Online is available for your virtual care needs. Powered by Anthem, Live Health Online connects you with a doctor for acute care 24/7.

You can also call QuadMed for additional assistance.
Monday through Friday from 7 a.m. to 6 p.m.

1.800.888.8932

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.