Welcome City of West Allis Members!
Welcome Members!

CONVENIENT, QUALITY, AND AFFORDABLE HEALTH CARE

CONVENIENT, QUALITY, AND AFFORDABLE HEALTH CARE

WHAT CAN YOUR HEALTH CENTER DO FOR YOU?

Your health center provides full primary care services with a strong focus on prevention. While we can treat you when you’re sick, it is our goal to keep you healthy and well for years to come.

PRIMARY CARE

Our health care providers offer and treat the following and more.

  • Anxiety and depression
  • Asthma, diabetes and high blood pressure
  • Immunizations
  • Lab and screening tests
  • Minor illnesses and injuries
  • Minor procedures
  • Preventive exams and physicals
  • Skin conditions
VIEW ALL PRIMARY CARE SERVICES
PHYSICAL THERAPY

Aches and pains are no match for our physical therapists. Our physical therapy sessions are always one-on-one with the same physical therapist, which allows you to achieve stronger results in fewer visits.

EMOTIONAL SUPPORT CONNECTION

Life can be difficult. Getting help doesn’t have to be. The Emotional Support Connection makes it simple to speak with a licensed therapist for a variety of life’s challenges.

PHARMACY

Get a variety of low-cost prescriptions right after your appointment. We’ll help you save time and money with easy coupon, refill, and mail order programs. Plus, our medication therapy management (MTM) program is available to all employees and families, at any location.

24/7 Nurse Line

To ensure the health and safety of patients during the coronavirus (COVID-19) pandemic, QuadMed is making it possible to speak with a registered nurse over the phone after your health center closes.

The telephonic triage nurse will learn more about your symptoms and will give you advice on:
- Home treatment recommendations
- When to see a medical provider
- When to visit the emergency room

The nurse advice line is no cost and can give you the peace of mind you need during this uncertain time.
Call 888.417.1001 to speak with a registered nurse.

Call 24/7 Nurse Line

FREQUENTLY ASKED QUESTIONS

QuadMed is a full-service health center that provides exclusive access to convenient, high-quality, affordable health care.

The center is operated by QuadMed, a third-party health and wellness vendor and nationwide leader in onsite health care with 30 years of experience in providing workplace health care.

QuadMed is open to employees, spouses and dependents enrolled in a City of West Allis  medical plan.

All visits are FREE for those on the PPO plan or a $10 fee for those on the HDHP medical plan.

Selected medications will be available in the center. Your QuadMed health care provider can also prescribe medications to be filled at your local pharmacy.

The health center offers a range of basic lab services, including urinalysis, strep throat screening, pregnancy testing, and cholesterol, glucose, potassium and thyroid checks. You can also bring in orders from outside providers and have that lab work done at the health center.

No, the provider you visit is completely your choice. You can make the center your primary source of health care and make the QuadMed provider your PCP, or you can continue to see your current PCP and use the center whenever it is convenient for you.

Appointment times vary depending on symptoms. We have appointments available in 15-, 30-, 45- and 60-minute time frames to accommodate your needs.

No. Use of the health center is completely voluntary and confidential.

"We'll keep you well;
and if you get sick,
we'll take care of that too."
- Harry V. Quadracci

MyChart allows you to schedule and start a virtual visit with a QuadMed health care provider. It also provides additional features that help you to manage your health completely online.

Click the buttons below to log in or to sign up
if you don’t already have an account.

Download the MyChart app!

Here are the QuadMed Everywhere doctors available in your state!

Carrie Hofstad, PA-C

Virtual Primary Care Provider

Dr. Gerald Maesaka

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

Here are the QuadMed Everywhere doctors available in your state!

Dr. Brigg Barsness

Virtual Primary Care Provider

Dr. Gerald Maesaka

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

Here are the QuadMed Everywhere doctors available in your state!

Dr. Brigg Barsness

Virtual Primary Care Provider

Carrie Hofstad, PA-C

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

Here are the QuadMed Everywhere doctors available in your state!

Dr. Brigg Barsness

Virtual Primary Care Provider

Carrie Hofstad, PA-C

Virtual Primary Care Provider

Dr. Gerald Maesaka

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

QuadMed Everywhere is not currently available in your state, but is coming soon!

We’re working to bring QuadMed Everywhere to all 50 states.
Check back soon to see if your state has access
.

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

QuadMed Everywhere will be available
in your state beginning Friday, March 1!

Scheduling and patient care will open on March 1.
Check back in February to schedule your first appointment!

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

QuadMed Everywhere will be available in your state beginning Friday, September 1!

Scheduling and patient care will open on Friday, September 1.
Check back then to schedule your first appointment!

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

Good news! There’s a QuadMed licensed therapist in your state!

Call the Emotional Support Connection to schedule an appointment.

Carrie Hofstad, LSC
Licensed Therapist

QuadMed Everywhere is not currently available in your state, but is coming soon!

We’re working to bring QuadMed Everywhere to all 50 states.
Check back soon to see if your state has access
.

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.