Welcome Zurn Elkay Members!
Welcome Members!
QME_ZurnElkay_CoBrand_Stacked
Convenient access to high-quality virtual primary care services

QuadMed Everywhere brings your doctor to you with same and next-day access to nationwide virtual primary care services for eligible Zurn Elkay associates, spouses and dependents on a health plan at the Lumberton, NC locations.

Most preventive visits are free. All other virtual visits are $40.

We’re bringing your doctor to you!

WHOLE-PERSON
PRIMARY CARE

Our unique approach to primary care addresses urgent needs and chronic conditions with a focus on prevention, to not only get you healthy, but to keep you healthy.

WHEN AND WHERE
YOU NEED IT

Services are available Monday through Friday from 8 a.m. to 5 p.m. regardless of where you are. Established patients can also reach a doctor 24/7 for follow-up questions from a previous visit.

AVAILABLE IN
ALL 50 STATES

Services are available nationwide to Zurn Elkay associates, spouses and dependents on a health plan at the Lumberton, NC locations.

PREVENTIVE

  • Annual Physicals (Earn your full 2,000 Points towards the Zurn Elkay Wellness Program)
  • Health history review
  • Health risk assessment
  • Lab orders and results follow-up
  • Age and gender screenings
  • Specialist referrals
  • Lifestyle education
  • Smoking cessation
  • And more

CHRONIC

  • Behavioral health
  • Allergies
  • Asthma/COPD
  • Diabetes
  • Heart disease
  • Hypertension
  • Obesity
  • Anxiety and depression
  • Medication management
  • Hypothyroidism
  • Osteoporosis
  • And more

ACUTE

  • Aches, sprains, pain
  • Cough, cold and flu
  • COVID triage and follow up
  • Ear, eye and sinus infections
  • Headache
  • Nausea, vomiting, diarrhea
  • Shortness of breath
  • Skin conditions
  • Sexually transmitted infections
  • Upper respiratory infections
  • Urinary tract infections
  • And more

Finding the time to see the doctor is difficult. QuadMed Everywhere is wonderful because of the availability of appointments and the doctor is just right there. I don’t have to take off hours in a day for a medical appointment.”

– QuadMed Everywhere Member

Meet your doctors!

Dr. Brigg Barsness

Virtual Primary Care Provider

Carrie Hofstad, PA-C

Virtual Primary Care Provider

¡Yo hablo español!

Dr. Gerald Maesaka

Virtual Primary Care Provider

Ready to experience QuadMed Everywhere?

There are two ways to schedule.

Call to Schedule

Call 1.800.888.8932 to speak
with a QuadMed representative.

Schedule Online With MyChart

Visit myquadmed.com to access MyChart
or download the MyChart app.

Frequently Asked Questions

General Questions

  • For more than thirty years, QuadMed has been providing high-quality health care through onsite or virtual visits, generally same or next-day, and at lower costs than elsewhere in the community. From routine checkups to long-term condition management, our approach makes it easier for you to stay on top of your needs and take ownership of your health.
  • QuadMed is a subsidiary of Quad, a print manufacturing company, and was created in 1991 by Harry V. Quadracci, the founder of Quad. Harry wanted to give his employees and their families access to better and most cost-effective care, so he built a health center at his headquarters, hired a physician and the rest is QuadMed history.
  • QuadMed maintains strict confidentiality for all patients, never sharing personal health information with employers.

Virtual care allows you to consult with a health care provider through video or phone calls instead of visiting a health center in person. This way, you can receive medical care conveniently and safely from the comfort of your own home.

Virtual care provides an alternative to in-person visits and offers:

  • More access and convenience
  • Reduced travel times and wait times
  • Reduced stress and risk of exposure to others who may be ill

QuadMed’s rigorous security program protects the confidentiality, integrity and availability of patient records whether visits occur in-person or virtually. Virtual visits are securely launched directly through our electronic medical record platform and the MyChart patient portal.

  • Continuity of care: Having a primary care provider allows you to establish a long-term relationship with a health care professional who can provide consistent and coordinated care for your ongoing health needs. This can lead to better health outcomes and help prevent chronic conditions from worsening.
  • Preventive care: A primary care provider can help you stay healthy by providing routine check-ups, screenings, and vaccinations. They can also help you manage chronic conditions and provide guidance on lifestyle changes to prevent future health problems.
  • Personalized care: Your primary care provider will get to know you and your medical history, allowing them to provide personalized care that takes into account your unique health needs, preferences, and goals.
  • Cost-effective care: Receiving preventive care helps detect and address health issues early on, potentially avoiding more expensive treatments later. It also promotes overall wellness, reducing the likelihood of developing chronic conditions that be costly to manage. Your primary care provider can also help coordinate care with specialists and other health care providers, which can help reduce unnecessary tests and procedures. Also, seeing a primary care provider can be less expensive than going to an urgent care or emergency room, where premium fees are typically required for immediate access.
  • Health education and advocacy: A primary care provider can educate you about your health and provide guidance on how to manage your conditions. They can also serve as an advocate for your health, helping you navigate the health care system and access the resources you need to stay healthy.
  • Most preventive visits are free. All other virtual visits are $40.

Our care model is based on building relationships, not a series of transactions. QuadMed Everywhere is unique because it prioritizes care with your doctor, not just any doctor. You can schedule appointments with the same doctor every time – someone you have a personal relationship with and who knows your health history. You won’t be starting over from scratch with someone new at every visit. Best of all, your medical history is available to your QuadMed Everywhere doctor, so you won’t have to answer the same questions about your health history at every visit. 

Virtual Primary Care Questions

  • Acute care for issues such as cold, flu, sinus infections, headaches, nausea, etc.
  • Primary and preventive care, including health screenings, lifestyle education, nutrition counseling, health history review and health risk assessment
  • Chronic condition support like diabetes, hypertension, allergies, asthma, obesity, and medication management  

Yes, many of your health care needs can be met through a virtual visit with your provider. The QuadMed care model offers ample visit time so the provider can review your current health concerns, medical history, medications, and your health and wellness goals. If your doctor determines in-person care is needed, our team will help you locate the needed care and coordinate each step along the way.

  • Yes, QuadMed Everywhere can be especially helpful if you are traveling. Due to state licensure restrictions for health care providers, your primary care provider may not be able to help you with new medical concerns when you are traveling out of your home state. QuadMed Everywhere doctors are unique because they are licensed to practice in all 50 states. Services are available from 8 am to 5 pm in any time zone, Monday through Friday.
  • QuadMed Everywhere may also be of help if you are sick or have a time-sensitive need. Our QuadMed Everywhere doctors give patients additional access to same day visits if their primary care provider is not available.

A care coordinator on our QuadMed Everywhere team will help you find the care you need and manage each step in the process. Through our national partnership with Quest Labs, we can schedule appointments seamlessly for lab sites located in communities across the country.

Yes, in most cases. In some situations, depending on the medication, lab work may be required first.

QuadMed Everywhere doctors can prescribe non-controlled medications, such as antibiotics or high blood pressure pills. Controlled medications cannot be prescribed by QuadMed Everywhere doctors. This includes stimulant medications for attention-deficit/hyperactivity disorder (Adderall/Vyvanse), benzodiazepines for anxiety (Xanax/Alprazolam), or certain medications for sleep or pain (Ambien/Opioids). Controlled medication prescriptions must be obtained from an in-person medical provider.

You can call us 24/7. The QuadMed Everywhere care team will assess your symptoms and determine the right care plan tailored to your individual condition and needs. Depending on the severity of your symptoms, you may need an in-person appointment or evaluation in an Emergency Department. Our expert team will guide you through every step, making sure you get the care you need, exactly when you need it.

  • You are encouraged to schedule a free orientation session with a member of the QuadMed Everywhere care team before your first visit. We can help you create a MyChart account, show you how to use our system, and even help you schedule your first visit.
  • To make sure your virtual visit is successful, you’ll want to consider the following:
    • Ensure you are using a fast, reliable and password-protected internet connection
    • Ensure your device privacy settings allow access to your camera and microphone
    • Test your camera and microphone to make sure they are working and your volume is up
    • Sit in a well-lit, distraction-free, private location where you can discuss personal matters
    • Have the name and address of your local pharmacy handy in case a prescription is needed
    • Keep the QuadMed Everywhere phone number handy in case you need it for troubleshooting any issues — 800.888.8932

No. QuadMed Everywhere, and other virtual health programs, are NOT intended to handle medical emergencies. If someone is experiencing a medical emergency, they should call 911 or go to the nearest emergency room.

MyChart Questions

Free downloads of the MyChart app are available for Apple and Android devices. If you need assistance setting up your MyChart account, contact our QuadMed Everywhere team at 800.888.8932.

We offer free orientation sessions with a member of our QuadMed Everywhere team. We can help you create a MyChart account, show you how to use our system, and even help you schedule your first visit!  Call us at 1.800.888.8932 today to schedule.

If you need assistance with your MyChart account, contact QuadMed Patient Services by emailing patientsupport@quadmedical.com or calling 888.417.1001.

You can schedule an appointment through the MyChart patient portal or by calling 1.800.888.8932.

  • Virtual visits are launched seamlessly through the MyChart patient portal, part of the Epic electronic medical record system. Epic has its own video platform which means you won’t have to download other applications like Zoom in order to have a video visit.
  • A QuadMed Everywhere care team member will begin the call and capture general information before the doctor joins for the visit. The care team member will leave the visit once the doctor joins the visit.
  • The doctor can send prescription requests electronically to the pharmacy of your choice, if needed.
  • If any follow up care is needed, like lab work, the care coordinator will help facilitate that process.
  • An after-visit summary will be available within MyChart following the visit and you may also receive an invitation to complete a patient satisfaction survey.

Troubleshooting tips

Here are a few troubleshooting steps to try:

  • Check to see if your camera and microphone permissions are set properly
  • Check if your microphone is muted
  • Check to see if your volume is low
  • Check if you are using the correct camera
  • Check if your browser or app is up-to-date
  • Refresh your web browser
  • Try to use another browser
  • Check if your antivirus or firewall is blocking
  • Delete and reinstall your application
  • Restart your device
  • Check your internet connection speed; if your Wi-Fi is slow, consider switching to a wired connection or using data
  • Try switching to a different device or browser
  • Call the QuadMed Everywhere team at 1.800 888.8932 to re-book if the call drops

“QuadMed health care is unrivaled. As an employee who doesn’t live close to the health center, I’m so grateful to have access to that quality of care through QuadMed Everywhere.”

 

– QuadMed Everywhere Member

"We'll keep you well;
and if you get sick,
we'll take care of that too."
- Harry V. Quadracci

Dr. Brigg Barsness

Virtual Primary Care Provider

“I believe in empowering my patients to make healthy choices and live healthy lifestyles in which they are able to accomplish all their goals.”

Experience

  • Family Practice Physician, Miller Health & Fitness Center (QuadMed), Milwaukee, WI
  • Family Practice Physician, Froedtert South, Kenosha, WI
  • Family Practice Physician, Ascension Medical Group, Racine, WI
  • Resident, Family Medicine, Mercy Health System, Janesville, WI

Education

  • MD, Doctor of Medicine, University of New Mexico School of Medicine, Albuquerque, NM
  • BS, Biology, Montana State University, Bozeman, MT
  • American Board of Family Medicine Certified
  • American Academy of Family Physicians Member
  • National Board of Physicians and Surgeons Member
  • Institute of Functional Medicine Member

Carrie Hofstad, PA-C

Virtual Primary Care Provider

¡Yo hablo español!

“I view every patient encounter as an opportunity to provide personalized care in a caring and respectful manner. I have a responsibility to improve my patient’s quality of life, and I consider it a privilege to get to know my patients and their families.”

Experience

  • Physician Assistant, Medical College of Wisconsin, Milwaukee, WI
  • Physician Assistant, Optimus Healthcare, Bridgeport, CT

Education

  • MS, Medical Sciences, Yale University, New Haven, CT
  • BS, Medical Microbiology & Immunology, University of Wisconsin – Madison, Madison, WI

Dr. Gerald Maesaka

Virtual Primary Care Provider

“My main objective is to be an educator and advisor for patients, providing them with options regarding their health care with the pros and cons of each. I recognize and respect the unique personality and circumstances of each patient. Promoting diversity and choice with treatment, health promotion and disease prevention are goals I strive to achieve.”

Experience

  • Family Practice Physician, QuadMed Health & Wellness Center, Peru, IN
  • Staff Physician, Purdue University Student Health Center, West Lafayette, IN
  • Staff Physician, Community Family Health Center, Traditional Family Practice Inpatient/Outpatient – Howard Regional Hospital, Kokomo, IN

Education

  • MD, Indiana University School of Medicine, Indianapolis, IN
  • BA, Biology, Phi Beta Kappa, University of Hawaii, Honolulu, HI
  • Residency, Family Medicine, Methodist/Indiana University, Indianapolis, IN

MyChart allows you to schedule and start a virtual visit with a QuadMed health care provider. It also provides additional features that help you to manage your health completely online.

Click the buttons below to log in or to sign up
if you don’t already have an account.

Download the MyChart app!

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

QuadMed Everywhere is not currently available in your state, but is coming soon!

We’re working to bring QuadMed Everywhere to all 50 states.
Check back soon to see if your state has access
.

Here are the QuadMed Everywhere doctors available in your state!

Carrie Hofstad, PA-C

Virtual Primary Care Provider

Dr. Gerald Maesaka

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

Here are the QuadMed Everywhere doctors available in your state!

Dr. Brigg Barsness

Virtual Primary Care Provider

Dr. Gerald Maesaka

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

Here are the QuadMed Everywhere doctors available in your state!

Dr. Brigg Barsness

Virtual Primary Care Provider

Carrie Hofstad, PA-C

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

Here are the QuadMed Everywhere doctors available in your state!

Dr. Brigg Barsness

Virtual Primary Care Provider

Carrie Hofstad, PA-C

Virtual Primary Care Provider

Dr. Gerald Maesaka

Virtual Primary Care Provider

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.

QuadMed Everywhere will be available
in your state beginning Friday, March 1!

Scheduling and patient care will open on March 1.
Check back in February to schedule your first appointment!

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

QuadMed Everywhere will be available in your state beginning Friday, September 1!

Scheduling and patient care will open on Friday, September 1.
Check back then to schedule your first appointment!

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

Good news! There’s a QuadMed licensed therapist in your state!

Call the Emotional Support Connection to schedule an appointment.

Carrie Hofstad, LSC
Licensed Therapist

QuadMed Everywhere is not currently available in your state, but is coming soon!

We’re working to bring QuadMed Everywhere to all 50 states.
Check back soon to see if your state has access
.

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.