By choosing to opt-in to SMS text messaging, you agree that we may send you communications via SMS text messaging, including without limitation, that for communications which must be in writing, such communications may be sent via SMS. When you opt-in for SMS text messages from QuadMed, you agree that QuadMed may send you messages via SMS text message related to your relationship with QuadMed, including but not limited to updates relating to your visits, your MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

To the extent permitted by applicable law, you authorize us to contact you using SMS text messaging, whether or not SMS text messaging is conducted or deemed conducted via automatic telephone dialing or text messaging systems, in order to provide you with information, including information relating to your visits (appointment and exam confirmations and reminders, home healthcare instructions, wellness checkups, lab results), your MyChart account, one-time passcode, billing notifications, prescription reminders, and other messages relating to your care. You understand you may withdraw your consent to receive text messages and calls by calling us at 888-417-1001. You can opt-out of SMS messages by texting STOP to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up by using your MyChart account, texting HELP to the short code for instructions, or contacting your QuadMed clinic.

You understand that you are not required to agree to the electronic and telephone communications discussed above as a condition to our providing services to you.

If you experience issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 888-417-1001.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Our Privacy Policy is found at: https://myquadmed.com/privacy-practices/. For privacy related issues, please contact us at 844-516-3773.