Welcome How to request your medical records Members!
Welcome Members!

How to request your medical records

To request a copy of your medical records, you must print and fill out the QuadMed Authorization to Release Protected Health Information (PHI) form (see below).

Once you have completed this form, you can:

  • Fax: Fax your completed form to 414.622.3809.
  • Email: Email your completed form to medicalrecords@quadmedical.com.
  • Personally deliver: QuadMed Authorization to Release forms are accepted during normal business hours at your local health and wellness center. Please bring a photo ID when you are dropping off this form.
  • Mail: Please send your completed form to:
    Health Information Management – Release of Information
    N64W23110 Main Street
    Sussex, WI 53089

Requests are usually completed within 7-10 business days, but may be delayed if your medical records are not available or complete. We will make every effort to complete time-sensitive requests promptly. You will be notified in the event of a delay.

QuadMed has partnered with Sharecare to process medical record requests. For questions regarding the status of your medical record, please contact Sharecare at:

Authorization forms

In accordance with applicable state law, fees may be charged to patients to cover the cost of preparing records for release.

Upon payment, copies of medical records will be mailed or may be picked up during regular business hours. A photo ID is required when picking up copies of medical records.

"We'll keep you well;
and if you get sick,
we'll take care of that too."
- Harry V. Quadracci

MyChart allows you to schedule and start a virtual visit with a QuadMed health care provider. It also provides additional features that help you to manage your health completely online.

Click the buttons below to log in or to sign up
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Download the MyChart app!

QuadMed Everywhere is not currently available in your state, but is coming soon!

We’re working to bring QuadMed Everywhere to all 50 states.
Check back soon to see if your state has access
.

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

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Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

QuadMed Everywhere will be available
in your state beginning Friday, March 1!

Scheduling and patient care will open on March 1.
Check back in February to schedule your first appointment!

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

QuadMed Everywhere will be available in your state beginning Friday, September 1!

Scheduling and patient care will open on Friday, September 1.
Check back then to schedule your first appointment!

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

Good news! There’s a QuadMed licensed therapist in your state!

Call the Emotional Support Connection to schedule an appointment.

Carrie Hofstad, LSC
Licensed Therapist

QuadMed Everywhere is not currently available in your state, but is coming soon!

We’re working to bring QuadMed Everywhere to all 50 states.
Check back soon to see if your state has access
.

In the meantime, Live Health Online powered by Anthem provides eligible Quad employees and families with access to 24/7 virtual care services.

Good news! QuadMed Everywhere is available in your state!

Monday through Friday
8 a.m. to 5 p.m.

Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.

There are two ways to schedule.

Call 1.800.888.8932

Call 1.800.888.8932 to
speak with a QuadMed representative.

Online With MyChart

Visit myquadmed.com 
or download the
MyChart app.

Looking to learn more or need help getting started?
Call us to schedule a no-cost virtual orientation!

1.800.888.8932

Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.