To request a copy of your medical records, you must print and fill out the QuadMed Authorization to Release Protected Health Information (PHI) form (see below).
Once you have completed this form, you can:
Requests are usually completed within 7-10 business days, but may be delayed if your medical records are not available or complete. We will make every effort to complete time-sensitive requests promptly. You will be notified in the event of a delay.
QuadMed has partnered with Sharecare to process medical record requests. For questions regarding the status of your medical record, please contact Sharecare at:
In accordance with applicable state law, fees may be charged to patients to cover the cost of preparing records for release.
Upon payment, copies of medical records will be mailed or may be picked up during regular business hours. A photo ID is required when picking up copies of medical records.
QuadMed Everywhere is not currently available in your state, but is coming soon!
Until then, LiveHealth Online is available for your virtual care needs. Powered by Anthem, Live Health Online connects you with a doctor for acute care 24/7.
You can also call QuadMed for additional assistance.
Monday through Friday from 7 a.m. to 6 p.m.
Good news! QuadMed Everywhere is available in your state!
Monday through Friday
8 a.m. to 5 p.m.
Established patients can also reach a provider 24/7
for follow-up questions from a previous visit.
There are two ways to schedule.
Call 1.800.888.8932 to
speak with a QuadMed representative.
Online With MyChart
Powered by Anthem, Live Health Online is also available
for any new, after-hour virtual care needs.