Welcome Virtual Visit FAQs Members!
Welcome Members!

Save time by signing up for MyChart and completing all the required steps prior to your appointment.

START HERE IF YOU ARE A NEW MYCHART USER

  • Visit myquadmed.com to access to MyChart

  • Click SIGN UP NOW – If you have an activation code, enter it. If you don’t have an activation code follow the steps below.

  • Click SIGN UP ONLINE – Fill out all the information to confirm your identity and click SUBMIT

  • Check your email for a message from patientsupport@quadmedical.com and click the button in the email
  • Confirm your identity and click NEXT
  • You now have the ability to schedule and complete your virtual visit.

START HERE IF YOU ARE AN EXISTING MYCHART USER

  • Visit myquadmed.com to access to MyChart

  • Log in with your user name and password.

If you don’t have a MyChart account, please return to STEP 1.

  • Click SCHEDULE AN APPOINTMENT

  • Select your visit reason.

  • Select VIRTUAL VISIT as your preferred visit type

  • Select the provider, date and time for your visit

  • eCheck-in online prior to your visit
    to update health information

eCheck-In must be completed before you can begin your visit.

  • Click BEGIN VIDEO VISIT

  • Click JOIN CALL

TIPS FOR A SUCCESSFUL VIRTUAL VISIT

  • Be sure to sign up for a QuadMed MyChart account.
  • Find a quiet, comfortable space where you won’t be interrupted.
  • Make sure you have strong Wi-Fi or wired internet connection.
  • If using a mobile phone, make sure you have a strong cell signal and your battery is charged.
  • Position your camera at eye level for the best interaction with your provider.
  • Choose a well-lit area with minimal background distractions.


Download the QuadMed MyChart App

"We'll keep you well;
and if you get sick,
we'll take care of that too."
- Harry V. Quadracci